Customer Case Studies

Clootrack’s advanced analytics solution empowered various brands across industries to make rapid, customer-focused decisions.

Wagner reduced returns and improved Net Promoter Score

Uncover the impact of Clootrack's insights on transforming customer experience strategies and enhancing the bottom-line performance of a retail brand, Wagner.

Leading hotel brand improved market position

Clootrack's AI-backed guest experience insights led to streamlined operations and accelerated growth for the leading hotel brand.

A banking major reduced user churn using Clootrack’s AI-powered engine

The bank focused efforts on addressing customer pain points and providing a positive customer experience using insights obtained from Clootrack analysis.

A pharma brand saved 64% in research time

A pharmaceutical brand optimized its market strategy and product launches by leveraging Clootrack's quick consumer insights, resulting in significant cost savings of 82%

Clootrack insights save 188+ hours during due diligence for a PE Firm

Clootrack's research revealed crucial CX priorities for deal evaluation at a PE firm. Dive into how CX levels were assessed and optimized during this critical stage for significant insights.

Consulting firm reduced pitch preparation time by 35%

A leading global consulting firm streamlined pitch preparation using the Clootrack platform, enhancing the firm's productivity in winning projects and maximizing success rates.

HealthCare Brand improve NPS within 3 months

Clootrack helped a healthcare brand to understand brand health, conquer market challenges, and excel in customer experience.

Clootrack’s unbiased insights increase sales for an instant coffee manufacturer

Actionable consumer insights generated from the Clootrack platform led to increased market success for a product of a major instant coffee manufacturer

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CX Report

Master the art of superior customer engagement and satisfaction with our comprehensive expert CX reports

A Cup of CX

A chat show where seasoned CX leaders share their insights and strategies on customer experience management.

CX See Why Show

A talk show featuring CX experts from various industries to discuss the "Why" of customer experience.

Clootrack revolutionizes how
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About Clootrack

Clootrack is an AI-powered Customer Experience Analytics platform designed to uncover the "WHY" behind customer interactions. By cutting through the noise and providing real-time, actionable consumer insights, the platform empowers brands to make swift, customer-centric decisions.

Brands favor Clootrack for its unparalleled capabilities:

  • Delivering qualitative CX insights 7.5X faster
  • Reducing customer churn by 35% and saving over 528 hours monthly
  • Harnessing patented AI-driven, unsupervised analysis
  • Supporting text and voice data in over 55 languages
  • Achieving 93%+ accuracy with actionable granularity
  • Delivering outcomes than just being a tool
The Clootrack Platform