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Voice of Customer Analytics
Analyze 100% customer voice to identify key themes and sentiment
Actionable Consumer Insights
AI-powered qualitative insights from raw customer data for faster decisions
CX Competitive Analysis
Benchmark customer experience by analyzing competitor-driven feedback.
Product CX Insights
Optimize product experiences with AI-driven customer feedback
Contact Center Analytics
Analyze every call to enhance agent performance and service quality.
Investment Analytics
Data-driven insights for smarter investment decisions
Industries
Consumer Brands
Analyze customer sentiment, brand perception, and market trends to enhance CX
Management Consulting
Qualitative competitive benchmarking to deliver data-backed strategy recommendations
Private Equity
AI-powered brand perception analysis and due diligence for informed investment decisions
Platform
Customer Experience Analytics
Get qualitative insights at lightening speed from 1000+ sources for actionable intelligence, and fully customizable dashboards —all in one seamless platform
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Get instant answers from your customer data with our GenAI-powered assistant—no data science skills needed, just ask and get insights in seconds.
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Resources
Blog
Expert insights and trends in customer experience
Success Stories
How brands achieve exceptional CX success with Clootrack
Insights
Data-driven trends and customer intelligence
Knowledge
Comprehensive library of articles and guides on CX analytics
CX See WHY show
Expert discussions on CX challenges, strategies and trends.
A Cup of CX
Engaging conversations with CX leaders
CX Reports
In-depth research on how to deliver exceptional customer experience
Featured Post
Unlocking customer sentiment: How AI-powered analysis drives strategic business insights
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About
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Meet Clootrack at Quirks LA – Unlock Customer Dark Data with AI
12th February 2025
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Clear Search Results
Customer Experience Analytics
Customer experience personalization
Customer experience analytics
Customer experience strategy
What is a customer journey map?
What is customer perception?
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Voice of Customer
Steps to successfully implement VoC platforms in your organization
Ensuring security and compliance in VoC analytics: what you need to know
Scaling VoC analytics for large data volumes: tips and techniques
How to customize VoC workflows and reporting to meet your business goals
Best practices for measuring and demonstrating VoC program ROI
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Brand Experience Management
What is brand equity model?
What is brand equity?
What is customer-based brand equity?
Why is brand equity important in marketing?
What is the impact of brand equity on business and customer perception?
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Customer Behaviour Analytics
Understanding the 4 different types of consumer behavior
Examples of customer journey mapping
What is consumer behavior?
Major factors influencing consumer behavior
Social media intelligence
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Consumer Data Analytics
Consumer insights
Customer segmentation analysis
Data analytics
Customer engagement
Customer segmentation
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Content analysis
What is content analysis?
What is online content analysis?
What is qualitative research ?
What are the steps of content analysis?
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Customer Feedback Analysis
The ultimate guide to customer sentiment analysis
Customer feedback
Sentiment analysis definition
Customer reviews
How to create and maintain positive customer perception?
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Customer Satisfaction Analysis
What is the net promoter score?
What is a customer satisfaction (CSAT) survey?
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CX Competitive Analysis
What is online market research?
Competitive intelligence
Market analysis
Competitive analysis definition
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CX Product Insights
What is product category analysis and why is it important?
Product category analysis process
Product strategy
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