AI super-agent for complete VoC analytics. Overcome low survey response rates by tapping into the broadest data set. Gain deeper insights - 7.5X faster - using AI that's tailored to your business and research methods.
Drop in e-commerce returns in a quarter
Decrease in churn in 4 months
Improved NPS/ CSAT scores in a quarter
Reduction in contact center call volume
Hours saved per strategic workshop
Hours saved per due diligence
Person-hours saved per month
Faster new product development
"We chose Clootrack because it effortlessly consolidates global review data into a central hub, an absolute time-saver. The ability to filter data by country, region, category, SKU, and even competitor simplifies the quest for answers for our worldwide product management and marketing teams. The AskClootrack search feature, which offers concise summary answers by analyzing user reviews in response to specific questions, provides a unique insight into the subtle nuances within consumer feedback. Read more "
.svg)
Vice President, Sales and Marketing
“We chose Clootrack to consolidate all of our customer data in one platform and leverage advanced AI algorithms to detect changes proactively, ensuring we elevate the voice of our customers in real-time and ultimately support strategic organizational improvements and data-driven decision making."
Senior Customer Experience Manager
“Clootrack is adaptable, dynamic, and innovative. Our needs are not one-size-fits-all; every project is unique in source types, categories studied, and reporting requirements. Clootrack can fill the gaps and help me find the best solution given the individual project needs. This customization results in more impactful consumer intelligence insights.”
Senior Planner - Market Intelligence
"We were looking at the personal care market to understand the motivations of Brand Switch in the category. What I liked about Clootrack is the smartness: it picks the right conversations and reviews for the analysis unlike a lot of tools I have used. There are zero invalid conversations."
Vice President CX Strategy
"I like the team at Clootrack were always eager to go above and beyond to handle our team's custom product request, even if they may have been edge cases. Clootrack is a super friendly team and led by a great group of people."
Director, Product
Consolidate data from online and first-party sources with 1,000+ connectors
Unbiased thematic analysis from unstructured data that reveals the unknowns.
Get to the WHY with flexible, in-depth reporting.
Tailor data sources, analysis workflows, and reports for actionable insights.
Zero-resource deployment. Go live and configure changes faster than ever with our Data Analysts.
Provide lightning-fast answers to stakeholder questions.
.svg){kind=spacer}
55+ language support
.svg){kind=icon}
98% Analysis accuracy
Explainable outputs
Clootrack analyzes 100% of customer feedback across multiple touchpoints, (such as E-commerce websites, social media platforms, blogs articles, forums and all other public sources) uncovering hidden patterns and drivers of satisfaction or churn. Our clients have achieved a 35% reduction in churn, an 18% drop in returns, and significantly improved NPS and CSAT scores within months.
Our platform is perfect for businesses with substantial consumer research activities and data. It’s particularly valuable for consumer brands and Software-as-a-Service (SaaS) companies seeking actionable competitor insights.
It’s also a great fit for management consultants advising these businesses and private equity or hedge funds investing in them.
Not sure if your company has enough research activities? Contact us, and we’ll help you find out.
You can go live within 4 hours with support from our Data Analysts. Insights are available within seconds of setup, allowing you to respond to business stakeholders immediately.
We're pretty versatile - we can handle both text and voice data in unstructured formats, plus structured data like numbers and categories. The source doesn't matter as long as it's in a format we support.
Yes! Clootrack’s multi-level drill-down dashboards allow you to go from high-level trends to granular customer comments, making it easy to identify and act on critical insights.
Clootrack’s patented unsupervised AI analyzes all customer feedback with 94.5%+ accuracy, eliminating human bias and revealing unknown themes that structured surveys might miss.
Our platform has four key modules:
Google reviews have a lot of noise in the data (such as blank reviews, rating only reviews, one word reviews, only emojis, and data out of timeline) which is not useful to provide any actionable insights to the users. Clootrack removes such noise from the reviews while analysing the data so that the most accurate and actionable insights can be provided to the users.
We have our proprietary models that encompass three essential features:
Our AI ingests, transcribes, and categorizes voice data from call centers, chat transcripts, and online reviews, providing actionable sentiment analysis and trend detection.
Not at all. Our platform is designed to be user-friendly and doesn’t require any technical skills. Our managed services team is available round the clock to assist with setup and analysis.
Our support is fast and hassle-free. Unlike other tools, Clootrack is fully set up by our Data Analysts, so you can start using insights right away without any setup effort. For questions or changes, just reach out to your support contact via email or other channels - we’ll respond quickly and efficiently.
We also provide training materials, including documentation and videos.
Yes! We offer 1,000+ integrations with CRM platforms (Salesforce, HubSpot), ticketing systems (Zendesk, Freshdesk), BI tools (Tableau, Power BI), and CCaaS solutions.
Clootrack supports 55+ languages and processes millions of data points daily. It’s designed for enterprises managing multi-brand, multi-market operations.
Clootrack follows strict security standards, including GDPR, HIPAA, and ISO27001 compliance. Data is encrypted on transit and at rest. Further Clootrack removes PII from data before storage unless a client requests it to be stored.
No. We follow a zero-data-retention policy, meaning your data is never stored or used for AI training beyond the contract period.
We provide a fully managed service - our Data Analysts handle setup, customization, and ongoing optimization at no extra cost.
Our pricing is based on data volume and integrations, with no restrictions on the number of users—unlike traditional per-seat pricing models.
Yes! We offer a proof of concept based on your specific goals and a 30 day access. This allows you to experience the platform firsthand before making a commitment.
