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Customer Insights
Respond to customer perceptions faster than ever before!
10 Billion+
Customer Conversations Analyzed
1 Million+
Data Insights Extracted
100+
Enterprise Customers
360° View of Your Customer Perceptions
Brand Drivers & Equity
Discover and rank your top brand drivers. Score brand equity vis a vis competitors.
Emerging Trends
Discover emerging trends in your category. Keep your marketing and positioning at par with latest trends
Customer Beliefs
Discover your customer beliefs.
Strike a chord by talking their language.
Perception Impact Prediction
Understand how change in customer perceptions impact your brand – with the help of Artificial Intelligence.
Geography Wise Insights
Understand your customer priorities in different geographies
What Our Clients Say?
See why companies use Clootrack to leverage their businesses
How It Works?
Fetch Customer Conversations
Clootrack obtains conversations online & in private enterprise data.
News
Feedbacks
Blogs
Tickets
Online Discussion
Social Media
Open Text NPS
Analysis by AI Engine
Proprietary deep learning algorithms, based on proven mathematical models slice & dice the data. Topics, relationships and tone intensities are drilled down to identify patterns, correlations & inferences at multiple levels.
Insight Discovery
Clootrack cognitively scores and ranks patterns to extract elements that matter. Clootrack is a machine, and so unbiased!
See Your Brand Through The Eyes of Your Customer
Explore Latest Case Studies
110 Consumer Electronic Products Gaining & Declining in Interest Amid COVID-19 In USA
During these unprecedented and uncertain times of COVID-19 pandemic, millions of people are now at home and are going online to purchase products or services. While the COVID-19 continues to impact many sectors, Clootrack took a look at how the demand for electronic products changed during COVID-19 vis a vis previous period.
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Top 35 Categories Growing & Declining in Interest In Banking Sector Amid Covid-19 Lockdown in India
The COVID-19 crisis has had a phenomenal impact on the global and Indian Banking sector. It is becoming increasingly important to take a long view of the situation and prioritize accordingly. For banks, resilience, fueled by digital agility, is a way forward to achieve relevance post-COVID-19.
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Life Insurance: 5 Key Adoption Drivers Based on Customer Experience
Life Insurance Industry in India has shown a growth rate of 10.73% in 2019 compared to 2018 in total first-year premium collection. Expected growth in the Life Insurance Industry is approximately 12-15% percent annually for the next three to five years. Private players occupied a market share of 33.51% in new business in 2019 This report offers insights into the customer perception and delight drivers obtained based on customer reviews and online conversations relating to life insurance in India.
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Telecom Brands: 4 Stunning Audience Insights Based on Consumer Analysis
Telecommunication companies are largely responsible for the highly connected, digital world that we live in today. Come 2020, telecom companies will be floating in the midst of the era of cloud, where a whole world of new opportunities opens up for the carriers. There is no doubt that this era is unstoppable, and there is no escape. How can telecom companies build their market positions? What factors can set apart telecom providers in 2020?
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