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Voice of Customer Analytics
Analyze 100% customer voice to identify key themes and sentiment
Actionable Consumer Insights
AI-powered qualitative insights from raw customer data for faster decisions
CX Competitive Analysis
Benchmark customer experience by analyzing competitor-driven feedback.

Product CX Insights
Optimize product experiences with AI-driven customer feedback
Contact Center Analytics
Analyze every call to enhance agent performance and service quality.
Investment Analytics
Data-driven insights for smarter investment decisions

Industries

Consumer Brands
Analyze customer sentiment, brand perception, and market trends to enhance CX
Management Consulting
Qualitative competitive benchmarking to deliver data-backed strategy recommendations
Private Equity
AI-powered brand perception analysis and due diligence for informed investment decisions
Resources
Blog
Expert insights and trends in customer experience
Success Stories
How brands achieve exceptional CX success with Clootrack
Insights
Data-driven trends and customer intelligence
Knowledge
Comprehensive library of articles and guides on CX analytics
CX See WHY show
Expert discussions on CX challenges, strategies and trends.
A Cup of CX
Engaging conversations with CX leaders
CX Reports
In-depth research on how to deliver exceptional customer experience

Featured Post

How to identify & prioritize themes from open-ended survey responses using AI
How to identify & prioritize themes from open-ended survey responses using AI
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Clootrack is excited to be part of the New York Summer Data Summit 2025, hosted by Neudata.
April 29, 2025
Clootrack at the New York Summer Data Summit 2025
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April 16, 2025
Meet us at the Customer Service & Experience West 2025
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Customer Experience Analytics

  • Customer experience personalization
  • Customer experience analytics
  • Customer experience strategy
  • What is a customer journey map?
  • What is customer perception?
  • What is customer journey analytics?
  • What is customer experience and why is it important?
  • Examples of great customer journey maps
  • What is a customer journey? Why is it important?
  • Customer perception case study
  • US bed linen case study: customer experience analytics to discover preferences of customers
  • What is customer experience (CX)?
  • Thematic analysis for customer experience
  • What is customer perception?
  • Top 10 customer experience (CX) trends
  • Self-service analytics
  • Customer-first culture
  • Digital transformation
  • Customer experience metrics
  • Cognitive personalization
  • Customer experience framework
  • Artificial intelligence (AI) to measure customer experience
  • Customer experience insights
  • Customer experience governance
  • Customer experience management (CXM or CEM)
  • Customer experience ecosystem

Knowledge Base Categories

  • Brand Experience Management
  • Customer Behavior Analytics
  • Consumer Data Analytics
  • Content Analysis
  • Customer Experience Analytics
  • Customer Feedback Analysis
  • Customer Satisfaction Analysis
  • CX Competitive Analysis
  • CX Product Insights
  • Voice of Customer
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