The first step towards improving telecom customer experience is to understand your customers and what they expect from you. Telecom companies can offer better customer experience by improving customer engagement and by knowing what they like and don’t like. This report offers an in-depth analysis of customer experience in the telecom industry while, at the same time, factoring in the perception drivers, customer beliefs, and more in order to identify the investment opportunities.
The Myrtle Beach area tourism industry is the largest in the Grand Strand. With over 20 million visitors annually, Myrtle Beach offers tremendous opportunities in the hospitality and tourism industry. Cultural tourism and other niche markets are also being explored . The Myrtle Beach economy...
Creating a memorable customer experience in hotels is far more challenging than ever. Hotel guest preferences and their behaviors are continuously evolving, and therefore hotels must continuously strive to keep up and stay ahead of the changes. This report offers an in-depth analysis of the key drivers of customer experience in the US hotels.
Focusing on customer experience can transform the online jewelry business. In India, the jewelry business is one of the most conservative industries. However, with the advent of technology, it has been obvious that things cannot continue in this fashion. Online shopping has become a significant part of customers and even a traditional industry cannot brush it aside. Jewelry brands need to understand what delivers a great customer experience. In this report, we bring deep consumer insights into online jewelry websites, covering the key drivers of great customer experience.
Customer experience plays a large role in driving online sales. The world is now revolving around online shopping. People across the globe are moving towards buying cosmetics online as it saves time and money. There are many online sites that offer great discounts and has an extensive stock on display. Most of the online cosmetics websites offer a wide range of cosmetics and accessories including makeup products, beauty tools, skincare, and nail care products. But customers are looking for features that make their online shopping experience most pleasant. In this report, we present customer online conversations happening around online cosmetics.
The analysis is based on customer reviews and conversations online in the segment. The analysis results presented are completely unbiased and not based on any subjective judgement. The source data used for the analysis are user conversations available publicly online like public forums and social media.... According to the UAE Central Bank’s annual report – Outward personal remittances reached Dh 169.2 billion in 2018, an increase of 3% or Dh4.8 billion compared to 2017.... Money sent using exchange houses increased by 6% from Dh 121.6 billion in 2017 to Dh 128.9 billion in 2018.
Delivering a great customer experience in acne treatment involves a great amount of trial-and-error process that takes a large amount of time. Acne brands are trying to understand the factors leading to a pleasant customer experience for acne product users. According to the American Academy of Dermatology, 85% of people between the ages of 12 and 24 years experience at least minor acne. Today’s consumers are looking for instant gratification, for which brands must create products that appeal to the customers. In this report, we discuss about the key drivers of customer experience in the acne industry.
Fashion organizer apps are emerging as a hot favorite among users who want to meticulously organize their wardrobe, plan outfits, and shop straight from the app. Closet apps have become a style management platform where customers can find curated outfit inspiration, organization tools... And exclusive deals on style services. In this report we bring consumer insights into the product category analysis, top 4 customer perceptions, must-have factors, good-to-have factors, competitor analysis, and much more relating to the fashion organizer app.
cryptocurrency market. Despite the crackdown on trading due to new policy conducted by the China government, cryptocurrencies are still alive. Crypto traders show a positive attitude towards the prosperous development of the cryptocurrency market.... Global cryptocurrency market is estimated to reach USD 1.40 billion by the end of 2024, at a CAGR of 6.18% for the period from 2019 to 2024. A cryptocurrency is a digital currency that uses cryptography for security. China is a huge market that cannot be ignored especially in the emerging...
Customer experience is a significant focus in healthcare right now. To elevate the healthcare service in Romania companies should put the customers at the center of all operations. In this report, we analyze the 8 drivers of Customer Experience as derived from the analysis of online customer conversations.