Clootrack is now officially available as a ChatGPT Plugin
Install now
Platform
Platform Overview
Enterprise Al Agent platform for Voice of the Customer that drives real business outcomes - with Al Decision Digests, analysis agents unsupervised theme discovery, and full VoC coverage.
MCP
New
Connect your AI Work Front to enterprise customer intelligence with governed MCP access. Give Claude, ChatGPT, Copilot and more seamless access to churn, loyalty, sales and VoC data.
Flexible Deployment
Use the online SaaS version or deploy it in your own Microsoft Azure cloud - both with enterprise-grade security, global compliance, and reliable high performance.
Top Features
Customizable AI Workflows
Unsupervised Thematic Analysis
Genie
Multi-level Reports
Unified VoC Data
Market & Competitor Analysis
Fully Managed Service
Price & Assortment Intelligence
Solutions
Solutions
Voice of the Customer Analytics
Analyze 100% of customer voice to identify key themes and sentiment
Actionable Consumer Insights
AI-powered qualitative insights from raw customer data for faster decisions
CX Competitive Analysis
Benchmark customer experience by analyzing competitor-driven feedback.
Product CX Insights
Optimize product experiences with AI-driven customer feedback
Contact Center Analytics
Analyze every call to enhance agent performance and service quality.
Purchase Intent Lead Detection
Find unmet purchase intent in voice of customer and send to CRM
Industries
Consumer Brands
Analyze customer sentiment, brand perception, and market trends to enhance CX
Management Consulting
Qualitative competitive benchmarking to deliver data-backed strategy recommendations
PE Investment Analytics
AI-powered brand perception analysis and due diligence for informed investment decisions
Resources
Blog
Expert insights and trends in customer experience
Success Stories
How brands achieve exceptional CX success with Clootrack
Insights
Data-driven trends and customer intelligence
Knowledge
Comprehensive library of articles and guides on CX analytics
Video Series
Real-world CX lessons from industry experts
CX Reports
In-depth research on how to deliver exceptional customer experience
CX Guide
Step-by-step guides to master customer experience
Featured Post
15 Best VoC tools for product analytics: compare use cases, and ROI
Read more
About
Overview
Learn what makes Clootrack a leader in CX analytics
Life at Clootrack
Explore our culture, values, and team stories
Careers
Think you’re a fit? Reach out and let’s explore.
Press Release
Stay updated with our latest announcements
Clootrack In Media
See how we’re making headlines in CX innovation
Events
Join us at industry-leading CX events and conferences
Contact us
Get in touch with our team for inquiries and support
Recent Event
21
st
- 22
nd
April, 2026
Clootrack at Customer Service & Experience West 2026
Read more
Platform Tour
Sign in
Start a Free Trial
Book a Demo
Book a Demo
Search for insight report
Clear Search Results
Featured insight
The GLP-1 effect on U.S. retail 2026
VoC analysis of 95,854 GLP-1 consumer conversations reveals five structural demand shifts across grocery, fitness, apparel, beauty, and household spending, and why most retail planning models cannot see them yet. Free report for CX, Ecommerce, and Merchandising leaders.
Learn more
April 06, 2026
The GLP-1 effect on U.S. retail 2026
Learn more
March 25, 2026
The state of men’s denim report
Learn more
December 16, 2024
Nailing Customer Experience: DIY Tool Trends 2025 and Consumer Insights
Learn more
April 22, 2024
Customer Experience Delivered: Insights from the Food Delivery Apps Industry
Learn more
April 1, 2024
Electric Utility Industry: Maximizing Growth Potential Through Customer Insights
Learn more
August 18, 2023
Salon & Spa Industry: Unlocking Growth Opportunities through Customer Insights
Learn more
July 19, 2023
Sportswear Industry: How Brands Can Leverage Customer Insights for Growth
Learn more
June 16, 2023
Decoding Guest Experience: Deep Insights Report of 29 Top Hotels in the US
Learn more
May 8, 2023
Global Airline Industry Trends: Customer Review Analysis of Top 12 Airlines Worldwide
Learn more
October 21, 2022
Data-Driven Customer Experience Insights From the QSR Industry
Learn more
August 29, 2022
How to Build Best-in-Class Customer Experience in Energy Drinks Industry
Learn more
June 29, 2022
Top Factors of Customer Experience: Traditional Banks vs Neobanks
Learn more
Next
.webp)
.webp)
