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April 03, 2019
8,000
UAE Exchange is one of the largest remittance companies and has an extensive network in the middle east and Asia. Business depends on the quality of the customer service as well as the overall satisfaction of the customer, and Money exchange companies are no exception to this.
October 13, 2018
2,365
Romanians working abroad sent EUR 2.45 billion to Romania last year. This was the highest level after 2010 and the fourth-highest level in the EU, according to the EU’s statistical office Eurostat. This report offers insights into the perception and delight drivers obtained based on customer experience analysis from online conversations.