The customer experience is emerging as a core value in the real estate industry. The buying behavior of real estate customers and investors is highly influenced by the level of customer service they receive. Providing a delightful customer experience will leave a lasting impression and that exactly what a real estate company should be striving for. In this report, we discuss in detail the key drivers of customer experience in US real estate.
Owning a home is a dream for most of the people across the globe. Purchasing a property is most often the largest investment a person will make. The UAE market has evolved and become more mature with clear regulations. Many private and public sectors are welcoming the innovation in real estate industry and thereby leading to technologically advanced and sustainable real estate market in UAE.
Home loan customers in Australia seem to have their own preferences while taking out a home loan. These customer preferences act as an important guide for banks to tailor their customer experience journeys for home loans. There can be a gap between customer expectations and actual customer experience for home loan customers. In this report, we bring the key drivers of great customer experience for home loan customers in Australia.