Life Insurance Industry in India has shown a growth rate of 10.73% in 2019 compared to 2018 in total first-year premium collection. Expected growth in the Life Insurance Industry is approximately 12-15% percent annually for the next three to five years. Private players occupied a market share of 33.51% in new business in 2019 This report offers insights into the customer perception and delight drivers obtained based on customer reviews and online conversations relating to life insurance in India.
Telecommunication companies are largely responsible for the highly connected, digital world that we live in today. Come 2020, telecom companies will be floating in the midst of the era of cloud, where a whole world of new opportunities opens up for the carriers. There is no doubt that this era is unstoppable, and there is no escape. How can telecom companies build their market positions? What factors can set apart telecom providers in 2020?