Many air passengers will probably refrain from flying for some time to come, but most of us will come back to an airport at some point. After COVID, airports need to continuously offer new ways to keep passengers safe, healthy, socially distanced, and reassured overall. In this report we present the findings on passenger behavior and preferences that are linked to their air travel journey and experiences.
Air passengers are looking forward for a seamless and personalized journey. Post-COVID, airports need to continuously adapt to changes and new technology. In this report discover we present the findings on passenger behaviors and preferences that are linked to their air travel journey and experiences.
COVID-19 is posing far-reaching challenges to US Airports, and their interconnected systems. Nevertheless, in the coming years the pandemic can accelerate investments in smart technologies and completely reshape the US Airports based on changing consumer behavior.
The COVID-19 crisis has had a phenomenal impact on the global and Indian Banking sector. It is becoming increasingly important to take a long view of the situation and prioritize accordingly. For banks, resilience, fueled by digital agility, is a way forward to achieve relevance post-COVID-19.
Life Insurance Industry in India has shown a growth rate of 10.73% in 2019 compared to 2018 in total first-year premium collection. Expected growth in the Life Insurance Industry is approximately 12-15% percent annually for the next three to five years. Private players occupied a market share of 33.51% in new business in 2019 This report offers insights into the customer perception and delight drivers obtained based on customer reviews and online conversations relating to life insurance in India.