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Online Jewellery: 5 Amazing Opportunities Uncovered From Customer Experience Analysis

April 24, 2019

Online Jewellery: 5 Amazing Opportunities Uncovered From Customer Experience Analysis

Focusing on customer experience can transform the online jewelry business. In India, the jewelry business is one of the most conservative industries. However, with the advent of technology, it has been obvious that things cannot continue in this fashion. Online shopping has become a significant part of customers and even a traditional industry cannot brush it aside. Jewelry brands need to understand what delivers a great customer experience. In this report, we bring deep consumer insights into online jewelry websites, covering the key drivers of great customer experience.