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Top US Hotels: 5 Key Drivers of Incredible Customer Experience

October 04, 2019

Top US Hotels: 5 Key Drivers of Incredible Customer Experience

Creating a memorable customer experience in hotels is far more challenging than ever. Hotel guest preferences and their behaviors are continuously evolving, and therefore hotels must continuously strive to keep up and stay ahead of the changes. This report offers an in-depth analysis of the key drivers of customer experience in the US hotels.

Online Jewellery: 5 Amazing Opportunities Uncovered From Customer Experience Analysis

April 24, 2019

Online Jewellery: 5 Amazing Opportunities Uncovered From Customer Experience Analysis

Focusing on customer experience can transform the online jewelry business. In India, the jewelry business is one of the most conservative industries. However, with the advent of technology, it has been obvious that things cannot continue in this fashion. Online shopping has become a significant part of customers and even a traditional industry cannot brush it aside. Jewelry brands need to understand what delivers a great customer experience. In this report, we bring deep consumer insights into online jewelry websites, covering the key drivers of great customer experience.

Top 5 Customer Experience Insights From Consumer Analysis of Online Cosmetics

April 10, 2019

Top 5 Customer Experience Insights From Consumer Analysis of Online Cosmetics

Customer experience plays a large role in driving online sales. The world is now revolving around online shopping. People across the globe are moving towards buying cosmetics online as it saves time and money. There are many online sites that offer great discounts and has an extensive stock on display. Most of the online cosmetics websites offer a wide range of cosmetics and accessories including makeup products, beauty tools, skincare, and nail care products. But customers are looking for features that make their online shopping experience most pleasant. In this report, we present customer online conversations happening around online cosmetics.

Acne Brands: 5 Key Adoption Drivers Based on Customer Experience

March 12, 2019

Acne Brands: 5 Key Adoption Drivers Based on Customer Experience

Delivering a great customer experience in acne treatment involves a great amount of trial-and-error process that takes a large amount of time. Acne brands are trying to understand the factors leading to a pleasant customer experience for acne product users. According to the American Academy of Dermatology, 85% of people between the ages of 12 and 24 years experience at least minor acne. Today’s consumers are looking for instant gratification, for which brands must create products that appeal to the customers. In this report, we discuss about the key drivers of customer experience in the acne industry.